PRIVACY POLICY
www.commercialclaimsadvocate.com
Effective date: 1st April 2022
Commercial Claims Advocate (“we”, “us” and “our”) respects your privacy and is committed to taking reasonable steps towards protecting your privacy online and managing your information responsibly, to best understand the products and services that are most useful to you. This Privacy Policy is intended to notify you of our online privacy practices, the type and categories of information that may be collected disclosed, and stored, how the information is used, with whom the information may be shared, what choices are available to you regarding the collection, use and distribution of the information, what kind of security procedures are in place to protect the loss, misuse or alteration of the information under our control, your rights regarding your personal information and who to contact with questions or concerns.
This Privacy Policy applies to the Commercial Claims Advocate website located at www.commercialclaimsadvocate.com (collectively, the "Website"), to any phone, fax, and/or mail operations concerning the processing of orders and questions about products or services, as well as our marketing contacts with you.
BY USING THE WEBSITE AND/OR BY CONTACTING US AND PROVIDING ANY PERSONAL INFORMATION, YOU CONSENT TO THE COLLECTION AND USE OF INFORMATION BY US FOLLOWING THIS PRIVACY POLICY, AS WELL AS TERMS AND CONDITIONS. IF WE DECIDE TO CHANGE OUR PRIVACY POLICY, WE WILL POST THOSE CHANGES ON THIS PAGE AND, AT THE TOP OF THIS PRIVACY POLICY, INDICATE THE DATE THAT CHANGES WERE LAST MADE.
Law defines personal information as any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.
Personal information you provide to us. Personal information you may provide to us through the Service or otherwise includes:
• Contact data, personal or business contact information such as your first and last name,
email and mailing addresses, phone number, and professional title.
• Registration data, such as information that you provide to register for an account including
your date of birth.
• Profile data, such as your username and password that you may set to establish an online account with us and your interests and preferences.
• Communications, such as information you provide when you contact us with questions,
feedback, survey responses, or otherwise correspond with us,
• Marketing data, such as the email address or contact details that we use to send marketing
communications and your preferences for receiving communications about our activities,
events, sweepstakes, and contests.
• Purchase data, including your order history and information needed to process and fulfill your
order, including order details, billing address.
• Other information that we may collect is not specifically listed here, but which we will use
following this Privacy Policy or as otherwise disclosed at the time of collection.
Data from other sources. We may also collect information about you from:
• Business partners, such as advertising and joint marketing partners.
• Data providers, such as information services and data licensors.
• Public sources, such as blogs, forums, or social media platforms.
Automatic Collection. We and our service providers may automatically log information about you, your computer or mobile device, and your activity occurring on or through the Sites, such as:
• Device data, such as your computer or mobile device operating system type and version
number, manufacturer and model, browser type, screen resolution, IP address, the website
you visited before browsing our site, and general location information such as city, state, or
geographic area.
• Online activity data, such as pages or screens you viewed, how long you spent on a page or
screen, navigation paths between pages or screens, information about your activity on a page
or screen, access times, and duration of access.
Cookies and similar technologies. Some of our automatic data collection is facilitated by cookies and similar technologies.
Referrals. Users of the Service may have the opportunity to refer friends or other contacts to us. If you are an existing user, you may only submit a referral if you have permission to provide their contact information to us so that we may contact them.
PERSONAL INFORMATION WE COLLECT
We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:
Service delivery. We may use your personal information to:
• provide, operate and improve the Service;
• establish and maintain your account on the Service;
• communicate with you about the Service, including by sending you announcements, updates,
security alerts, and support and administrative messages;
• provide customer support and maintenance for the Service;
• facilitate your login to the Sites via third-party platforms, such as Google and Facebook; and
• enable security features of the Sites, such as by sending you security codes via email or SMS,
and remembering devices from which you have previously logged in.
Direct Marketing. We may use your personal information to send you Commercial Claims Advocate-related marketing communications as permitted by law. You will have the ability to opt out of our marketing and promotional communications as described in the Your Choices section below.
For research and development. We may use your personal information for research and development purposes, including analyzing and improving the Service and our business.
To create anonymous data. We may create aggregated, de-identified, or other anonymous data records from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
Interest-based advertising. We may contract with third-party advertising companies and social media companies to display ads on our Service and other sites. These companies may use cookies and similar technologies to collect information about you (including the device data, online activity data, and/or geolocation data described above) over time across our Service and other sites and services or your interaction with our emails, and use that information to serve ads that they think will interest you.
To comply with laws and regulations. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities.
For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to (a) protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims); (b) audit our internal processes for compliance with legal and contractual requirements; (c) enforce the terms and conditions that govern the Service; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyber attacks and identity theft.
With your consent. In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.
HOW WE SHARE YOUR PERSONAL INFORMATION
We may share your personal information with the following third parties and as otherwise described in this Privacy Policy or at the time of collection:
Affiliates. Our subsidiaries and affiliates, for purposes consistent with this Privacy Policy.
Service providers. Companies and individuals that provide services on our behalf or help us operate the Service or our business (such as service fulfillment, customer support, hosting, analytics, email delivery, marketing, database management services, returns processing and risk and fraud mitigation).
Advertising partners. Third party advertising companies that collect information about your activity on the Site and other online services to help us advertise our services, and/or use hashed customer lists that we share with them to deliver ads to them and similar users on their platforms.
Third party platforms. Social media and other third party platforms that you connect to the Service, such as when you use options to access the Service by logging into a social media platform. Please note, we do not control the third party’s use of your personal information.
The public. Other users of the Service and the public, when you disclose personal information for public use. For instance, you may be able review a product that you purchased, and we will display your name along with the content you submit. We do not control how other users or third parties use any personal information that you make available to them. Please be aware that any information you post publicly can be cached, copied, screen captured or stored elsewhere by others (e.g., search engines) before you have a chance to edit or remove it.
Professional advisors. Professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate to comply with law or for the compliance, fraud prevention and safety purposes described above.
Business transferees. We may sell, transfer, or otherwise share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets, or in the event of an insolvency, bankruptcy, or receivership.
YOUR CHOICES
OTHER SITES, MOBILE APPLICATIONS AND SERVICES
The Sites may contain links to other websites and online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We do not control third party websites or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and online services you use.
ANALYTICS
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Services available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
SECURITY PRACTICES
The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
INTERNATIONAL DATA TRANSFERS
Any personal data provided to Commercial Claims Advocate may be transferred to, stored by or disclosed to an overseas recipient. For example, Commercial Claims Advocate may use a server hosted overseas to store data, which may include your personal data.
Your personal data may also be processed by employees or by other third parties operating in countries like the European Union or South East Asia, who work for Commercial Claims Advocate, or by the representatives and employees of Commercial Claims Advocate’s parent company and affiliates.
Commercial Claims Advocate will take reasonable steps, in the circumstances, before your personal data is disclosed to an overseas recipient, to ensure that the overseas recipient does not breach privacy laws in relation to your personal data.
CHILDREN
The Service is not intended for use by children under 18 years of age, and we do not knowingly collect information about children under age 18 through the Service. If we learn that we have collected personal information of a child without the consent of the child’s parent or guardian as required by law, we will delete it.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Sites. If required by law we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail or another manner through the Service.
Any modifications to this Privacy Policy will be effective upon our posting the modified version. In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.
DATA PROTECTION RIGHTS UNDER THE GDPR
Commercial Claims Advocate is committed to ensuring fair and transparent processing. That is why it is important to us that data subjects can not only exercise their right to object but also the following rights where the respective legal requirements are satisfied:
• Right to information, Art. 15 of the GDPR
• Right to correction, Art. 16 of the GDPR
• Right to deletion (“Right to be forgotten”), Art. 17 of the GDPR
• Right to limit processing, Art. 18 of the GDPR
• Right to data transmissibility, Art. 20 of the GDPR
• Right to object, Art. 21 of the GDPR
To exercise your right, please contact us as indicated in the "Contact Us" section below.
In order to be able to process your request, as well as for identification purposes, please note that we will use your personal information in accordance with Art. 6 para. 1 (c) of the GDPR.
You also have the right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR in combination with Section 19 GDPR.
CONTACT US
For any questions, complaints, and queries or to report any violations, kindly send an email on info@commercialclaimsadvocate.com
All Rights Reserved 2022 © Commercial Claims Advocate
All Rights Reserved 2022 © Commercial Claims Advocate